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HOW LONG WILL MY CARVING LAST? We carve our ice sculptures to have a show life of 6-8 hours. This means at room temperature. it will take approximately that long for the detail to melt away. It would take almost 2 days for the carving to completely melt down.
HOW DO I CHOOSE MY CARVING? Although not necessary, we recommend that you have your theme or general idea in mind when calling and copies of any designs or logos that can be faxed or emailed. We can help you over the phone and/or in person, you can also drop us an e-mail with questions.
HOW FAR IN ADVANCE DO I NEED TO ORDER AND PAY FOR MY ICE SCULPTURE? You can place your order for your sculpture or live demonstration at anytime that is convenient for you. We request a minimum of 7 days advance notice, but not required. last minute orders are always welcome! We do a for all work, with payment due of 50% back with the signed contract and final payment due upon delivery of the ice sculpture. We will not take the ice off the truck if we do not have final payment and you will forfeit your deposit per the contract agreement. We accept, cash, cashiers checks, personal check or money orders. We do not currently accept credit cards, sorry.
HOW MUCH WILL MY ICE CARVING WEIGH? A full block of ice weighs approximately 300 lbs., however when it is carved, a typical full block carving weighs 200 lbs., and a half block about 100 lbs.
DO I HAVE TO ORDER FROM MY RECEPTION FACILITY, OR CAN I ORDER DIRECTLY FROM YOU? Usually you can do which ever you are more comfortable with. All we ask is that you first check with the facility you are using to find out what their preference is. It is all right if you let them know that you prefer us and will be using our services. At that time you will just make arrangements for a contact person for ice delivery.
STILL HAVE MORE QUESTIONS? We can be reached for further questions via e-mail or telephone. All emailed questions will be answered within twenty-four hours of receipt. Please go to the contact page for further information, thanks.
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